FAQS
Order
Q. How do I place an order?
A. It’s simple, Just click on the Order and fill order form carefully and click on submit.
Quote
Q. Can I get a free quote?
A. Of course, we will provide you a best price.
Simply, click on Free Quote and fill the form carefully.
Acceptable file format
Q. Which file formats are acceptable?
A. We accept all file formats like: jpg, .png, .gif, .bmp, .pdf, .psd, .ai, .eps and many more.
Machine File format
Q. Which file format is provide to customer?
A. we send you, your submited file format.
Also, We can provide all type of embroidery file formats like: .emb, .dst, .pes, .vp3, .hus, .xxx, .jef, .jpx, .vep, .cnd, and other more.
File format changing
Q. If I want to change my machine file format?
A. Of course, We will do that free of cost.
Submiting of Artwork
Q. How I can send my artwork?
A. You can send us you artwork via Order/Quote and also you send us via email: info@worlddigitizer.com
Digitizing Software
Q. Which software used for digitizing for embroidery file?
A. We use Wilcom Embroidery Studio.
Editing
Q. Are you charge the fee for editing?
A. No. We do editing free of cost like change of the design format, changing in color or anything else. But we will charge for complex editing.
Delivery
Q. What is the standard turnaround time?
A. Our standard turnaround time is 24 hours.
Urgent Services
Q. Are you provide urgent services?
A. Yes, of course.
Discount
Q. Are you given any discount?
A. Of course, Discount for regular customer and Discount on bulk order.